revio
revioPoints That Build Loyalty
Reward customers on what they spend, not just on visits. Points programs are the best fit for restaurants, retail stores, and service businesses where transaction sizes vary widely. A 200 AED dinner earns more than a 50 AED lunch, which feels fair to customers and keeps your reward costs in line with revenue.
Points-based programs reward customers in proportion to what they spend. A 50 AED purchase earns more than a 5 AED one, which feels fair to customers and ties your reward costs to revenue. That makes points the best fit for restaurants, retail stores, and service businesses where transaction sizes vary widely. Revio handles the math. Staff scan the pass, enter the amount, and points are worked out and added right away.
Benefits
Key benefits
Fair Rewards
Bigger spenders earn more, which feels fair to customers. A restaurant guest who spends 200 AED on a family dinner earns 4x the points of someone who orders a 50 AED lunch, and both feel the system is fair. Earning in proportion to spend also means your reward costs scale with revenue. You give away more only when you earn more, which protects margins. Points programs balance themselves in a way flat-rate stamp cards don't.
Flexible Earning
Set any points-per-dollar (or dirham, riyal, etc.) ratio that works for your business. A common setup is 1 point per currency unit spent, but you can set 2 points per unit for higher margins or 0.5 points for lower margins. You can also run double-points promotions during slow periods to drive traffic without changing your base rate for good. That lets you tune the program economics until you find the balance between motivating customers and managing cost.
Multiple Rewards
Build a catalog of redemption options at different point levels. For example: 50 points for a free appetizer, 100 points for a main course, 200 points for a premium experience. Choices keep customers engaged because different rewards appeal to different people. Some will save up for the big reward while others redeem often at the lowest tier. Both keep them coming back.
VIP Tiers
Add status levels for your best customers, like Bronze, Silver, and Gold. Each tier can earn points at a higher rate or open up exclusive rewards. Tiers give customers something to climb toward. Someone at Silver can see what Gold offers and has a reason to spend more to reach it. In MENA markets, where status and exclusivity carry real social weight, tiered programs outperform flat-rate ones.
Process
How it works
Set Earning Rate
Choose your points-per-unit ratio (1 point per 1 AED spent, for example). You can set different rates for different cases, like a base rate of 1 point per AED and a promotional rate of 2 points per AED during slow hours. The rate applies when staff enter the purchase amount during scanning. Adjust it whenever you want without affecting points customers have already earned.
Create Rewards
Set up rewards at different point levels so customers have options. A restaurant might offer a free appetizer at 50 points, a free dessert at 75 points, and a free main course at 150 points. Each reward has a name, description, and point cost. Add, remove, or change rewards whenever you want. Customers see the available rewards and their current progress on their wallet pass, which gives them a clear goal to work toward.
Customer Purchases
When a customer makes a purchase, staff scan their wallet pass and enter the transaction amount. Revio works out the points from your earning rate and adds them to the customer's balance. The customer's wallet pass updates within seconds to show their new total. For a customer spending 80 AED at a 1:1 ratio, 80 points go on in one step with no manual math.
Redeem Anytime
Customers choose when to use their points. They can redeem as soon as they hit the lowest reward tier, or save up for a bigger one. When they redeem, staff scan their pass and pick the reward from a list. The point cost comes off and the reward is applied to the current transaction. Customers get a push notification confirming the redemption and showing their new balance.
Set Earning Rate
Choose your points-per-unit ratio (1 point per 1 AED spent, for example). You can set different rates for different cases, like a base rate of 1 point per AED and a promotional rate of 2 points per AED during slow hours. The rate applies when staff enter the purchase amount during scanning. Adjust it whenever you want without affecting points customers have already earned.
Create Rewards
Set up rewards at different point levels so customers have options. A restaurant might offer a free appetizer at 50 points, a free dessert at 75 points, and a free main course at 150 points. Each reward has a name, description, and point cost. Add, remove, or change rewards whenever you want. Customers see the available rewards and their current progress on their wallet pass, which gives them a clear goal to work toward.
Customer Purchases
When a customer makes a purchase, staff scan their wallet pass and enter the transaction amount. Revio works out the points from your earning rate and adds them to the customer's balance. The customer's wallet pass updates within seconds to show their new total. For a customer spending 80 AED at a 1:1 ratio, 80 points go on in one step with no manual math.
Redeem Anytime
Customers choose when to use their points. They can redeem as soon as they hit the lowest reward tier, or save up for a bigger one. When they redeem, staff scan their pass and pick the reward from a list. The point cost comes off and the reward is applied to the current transaction. Customers get a push notification confirming the redemption and showing their new balance.
Use cases
Perfect for
FAQ
Frequently asked questions
Points That Build Loyalty
Reward customers on what they spend, not just on visits. Points programs are the best fit for restaurants, retail stores, and service businesses where transaction sizes vary widely. A 200 AED dinner earns more than a 50 AED lunch, which feels fair to customers and keeps your reward costs in line with revenue.